Terms & conditions



Deliveries are made on a Saturday afternoons and Sundays unless otherwise agreed direct with Motley Hues Flowers.

Orders are delivered ONCE. If the recipient is not home the flowers will be returned to Motley Hues Flowers and a delivery note left informing the recipient to collect direct from our HQ in Romford, RM1.

However, if you know you're not going to be home and a neighbour is happy to receive responsibility for the delivery please let us know and flowers can be left with them for collection at your convenience.

Motley Hues Flowers are not responsible for theft or damage of flowers if left.


Bespoke arrangements and events

Specific flower requests must be discussed in advance so we can accommodate requests as flower varieties vary depending on seasonal availability.

An initial consultation will help me us create a brief and discuss possibilities within your budget and timeframe.

An estimate will then be provided that will include cost estimates, payment terms and Ts & Cs.


the small print bit

Terms & Conditions

Flower Care

It's advisable to use a clean vase and quality water.

Before adding to water, remove any leaves below the water line and trim stems approx 2-3cms
Water should be checked daily and topped up if necessary.
Some flowers may last longer than others. Remove tired looking flowers to allow perkier ones to flourish.

Flowers don't like excessive heat or sunlight so take care where you display them.

Purchasing and delivery

We accept payment online via PayPal. In the event that you don't have PayPal please contact directly. 

If you decided to cancel your order online or via the phone with less than 24 hours notice are subject to a cancellation fee of 50%.

If you would like to chat about your requirements please email us motleyhuesflowers@gmail.com, DM us on Instagram @motleyhuesflowers or call 07860 213406 .

Motley Hues Flowers / Kings Road, Romford, RM1 2SS.